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Hi Robin,
Fanshawe engaged Entro (https://entro.com/) a few years ago. It was a lengthy process but they came up with an impressive design for our exterior and interior wayfinding signage. We learned a lot during the process – in many cases we had overlooked simple things that seem obvious (ugly garbage bins at nice entrances).
COVID interrupted our deployment but since then, signs are now up at our main campus and are due to be installed at our regional campuses this Fall.
It was an expensive and time consuming initiative but has made a big improvement.
We chose not to pursue a wayfinding app – when you boil it down, it’s typically used for a only few days at the beginning of a semester. Users tend to stick with the apps they are used to (Google maps) and rarely use yet another app. However, we have been interested in having digital wayfinding as a component of a platform. We’ve been experimenting with ESRI’s ArcGIS Indoors. We don’t have a dedicated resource/ expertise but early signs are promising. This tool can connect with existing sources like AutoCAD, Revit, Archibus and even SLAM.
Hope this helps.
…Rich